![]() ![]() Disconnecting the collections from iCloud completely solved the problem. That was on Windows 10, and the problem turned out to be he had a lot of component collections, and those collections were hosted on an iCloud Drive, so that he could work with the same components on his Mac. I had a case once where it would take 10 minutes from choosing a template for a new document, to the point where the document window would appear. There was a change in 2020 that seems to affect downloading of components, but only on certain computers. If the customer tries to download a component using SketchUp 2019, into the same problematic file, it’s instant. ![]() When I try the same test (with a customer’s problem file), components add instantly. Each downloaded component has to be checked to make sure it doesn’t clash with an existing component, and that seems like it can take some time. It may also be to do with the number of component collections you are using. For the problem where a component downloads slowly, my suspicion that it’s to do with the number of components being used in the model. ![]()
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